Samsung washing machine gives an error SUD (5UD) or SD (5D) – what does it mean?

You’re not alone if you’ve ever found yourself staring at your Samsung washing machine in confusion over an error message. Even though these devices are highly developed, occasionally they may produce codes that appear a little confusing. Before contacting a professional, you can troubleshoot the problem by understanding what these errors mean.

In this post, we’ll examine common problems with Samsung washing machines, describing what they mean and possible solutions. Understanding the meaning of the error codes is essential to effectively resolving any issue, be it drainage, water supply, or something else entirely.

Join us as we simplify these mistakes so you can restore your washing machine to working order without needless stress. Are you prepared to decipher those perplexing codes? Now let’s get started!

The meaning of errors SUD, SD, 5D

Generally speaking, there’s no need to freak out and give a technician a call right away if the washing machine’s display shows the SUD value (in certain models, it may also be marked as SD or 5D). This usually means that there is too much foam inside the device. Examining the loading hatch or opening the powder tray will allow you to confirm this. Foam control is a feature of modern Samsung machines; if there is an excessive amount, the suppression mode is initiated automatically.

The gadget has stopped operating and is waiting for the foam to settle because the displayed SUD error code indicates that the issue could not be resolved. Usually, there is nothing the user needs to do; the washing machine will take care of itself in about ten minutes. Certain models might request that you hit the "Start" button in order to carry on. However, there are instances when the foam does not go down and the error message keeps flashing on the screen. In these situations, you must understand how to resolve the malfunction and get to the root of the issue.

Reasons for the SUD error

Generally speaking, more foam forms in the following situations:

  • Using hand washing products. They do not contain the defoamer added to automatic washing powders, so they are prohibited from being used in a washing machine.

  • Use of counterfeit or low-quality powders.
  • The dosage of the detergent is exceeded. In cases where bulky, porous or downy items are washed, it is recommended to reduce the amount of powder. If a concentrated powder is used, it must be added in small quantities according to the recommendations on the packaging.

If there aren’t any complaints regarding the detergent, the following reasons could have contributed to the malfunction:

  • Clogs in the drain filter, hose or sewer. In these situations, when washing empty, the machine drains water for a very long time, and an SUD error occurs with the detergent. This indicates that the blockage has partially clogged the system, the remaining small hole is enough to drain the water, but not enough to discharge the foam.
  • The foam sensor or pressure switch is broken, in some models it controls the foam level.
  • Electronic control board failure.

You must be aware of what to do in the current circumstance in order to identify the breakdown’s cause and resolve it on your own.

How to fix the problem yourself

You should turn off the machine, unplug it from the network, and remove the laundry if the error has been there for longer than ten minutes, the foam level has not dropped, and the SUD error is still visible on the screen.In the event that the hatch is blocked, you must empty the water using the filter or emergency drain that are situated at the base of the device, behind the decorative panel.

The filter, drain hose, and sewer must all be cleaned with running water and a cable. The cuvette must also be freed from any leftover washing powder. To remove any remaining detergent residue from the system, you should begin a fresh wash cycle at a high temperature without adding laundry or powder.

The foam or water level control sensors, which regulate the amount of foam in a number of Samsung washing machines, may be malfunctioning if the SUD code reappears after restarting the program or if it illuminates on the screen but no foam is visible.

It is necessary to replace the foam control sensor because it cannot be fixed. It is advised that you call the service center and speak with a technician who will choose the right part and install it correctly, as doing this yourself is very difficult.

You can repair the issue yourself if the water level sensor, also known as the pressure switch, malfunctions. You must take the following actions in order to accomplish this:

  • disconnect the washing machine from the network, unscrew and remove the top cover;
  • find the pressure switch located in the corner;

  • disconnect the air duct and put it aside;
  • disconnect the wires from the faulty part;
  • connect a new water level sensor;
  • assemble the machine in the reverse order.

Rarely, a control board malfunction is indicated by the SUD error. It is not advised to attempt DIY repair of this component as you run the risk of further harming the washing machine. In this case, you should contact a trained expert and give him the task of solving the issue.

Error Code Meaning
1E Water supply issue. Check if the water faucet is open and the inlet hose is properly connected.
2E Drainage problem. Make sure the drain hose is not kinked and the filter is clean.
3E Motor issue. The motor may be malfunctioning or there might be an issue with the wiring.
4E Water level sensor issue. Check the water level sensor or its wiring.
5E Leakage detected. Inspect the hoses and drum for leaks.
6E Door lock problem. Ensure the door is properly closed and the lock mechanism is working.
7E Heater error. The heating element may be faulty or there might be an issue with temperature sensors.

An error code on your Samsung washing machine is typically an indication that something needs to be fixed. These codes are intended to assist you in rapidly identifying the problem, regardless of how big or small it may be. By taking a moment to comprehend the meaning of the error, you can avoid future, more expensive repairs.

To effectively address these errors, start by consulting your user manual. Typically, it gives a clear explanation of each code along with suggested solutions. If the handbook isn’t very clear, browsing through internet forums or contacting Samsung customer service can provide you more information.

Recall that although error codes may appear intimidating, their purpose is to direct you toward a resolution. You can prevent needless interruptions to your laundry routine and maintain the smooth operation of your washing machine by remaining composed and taking care of problems as they come up.

When your Samsung washing machine displays an error, it’s not a random malfunction; rather, it’s your appliance alerting you to a problem. Knowing these error codes can potentially save you time and money by assisting in the diagnosis of problems such as imbalances, drainage issues, or electronic malfunctions. We’ll examine common Samsung error codes in this post and offer helpful solutions so you can restore your washer to peak functionality.

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Alexey Volkov

Specialist in service and repair of washing machines. My work has taught me to understand all the intricacies of the device of this equipment. On this site I share my knowledge about how to properly care for a washing machine to extend its service life, and what to do if problems arise. My goal is to help you avoid common mistakes and save money on repairs.

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