The warranty that comes with a new washing machine is an important consideration when making an investment. Popular home appliance brand LG provides an exceptional 10-year warranty on a number of their washing machines. This expanded coverage offers comfort and demonstrates LG’s faith in the robustness and functionality of their goods.
LG’s 10-year warranty shows their dedication to quality in addition to their promise of long-term support. Important parts that are necessary for the machine to function, like the motor and drum, are usually covered by this warranty. Knowing what this extended warranty includes will help anyone looking to make a wise investment make a decision.
We’ll go into the specifics of LG’s 10-year warranty in this post, explaining what it covers, how it helps you, and why it’s something to think about when looking for a washing machine. Understanding the stipulations of LG’s warranty is crucial, regardless of whether you’re purchasing your first washer or replacing an outdated one.
Feature | Details |
Warranty Duration | 10 years |
Applicable Models | Most LG washing machines |
Coverage | Parts and labor |
Registration | Required for full coverage |
Transferable | Yes, if sold to a new owner |
Customer Support | 24/7 support available |
Additional Benefits | Peace of mind and long-term protection |
Exclusions | Accidental damage or misuse |
Claim Process | Contact LG customer service |
LG guarantees the longevity and performance of their washing machines for ten years, providing customers with peace of mind and demonstrating the brand’s faith in its offerings. In addition to reassuring clients of long-term dependability, this expanded coverage highlights LG’s dedication to excellence and client happiness. Customers can benefit from a greater degree of security and support by selecting a washing machine with such a strong warranty, making it a wise investment for both present and future needs.
- Real warranty periods
- Studying the warranty card
- The warranty is easy to lose
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Real warranty periods
The South Korean company offers an extended warranty that covers free repairs for two years after the machine is purchased, in addition to the standard one-year warranty. If the owner followed all operating instructions, LG the manufacturer is willing to repair the washing machine for free for a period of 24 months.
If a manufacturing defect causes the machine to break down during the warranty period, the manufacturer will fix it or replace it.
In the event that the owner was not following the equipment operation guidelines, the warranty is immediately voidable during the inspection. As a result, you must strictly adhere to all of the manufacturer’s instructions for washing machine installation, connection, and use if you want to be eligible for free repairs.
Why is the phrase "10 years" used in advertisements so frequently? This is actually the anticipated length of repair-free operation for the inverter motor, which comes with contemporary LG washing machines, rather than the warranty period. The manufacturer only expresses its estimates and makes no guarantees that the motor will function correctly during this precise period of time. Offering free service for ten years is just another "duck" of advertising that draws in customers.
Studying the warranty card
After purchasing a washing machine and getting a warranty card, it’s best to read through the contents of the card right away. It lists the malfunctions that the warranty covers. If a manufacturing defect is found, the manufacturers are willing to provide free repairs for the machine. For instance, in the event that the washing machine leaks, produces excessive noise, spins poorly, malfunctions with buttons, etc., the user can get in touch with the service center.
Brand representatives will undoubtedly perform an inspection to ascertain whether there is actually a manufacturing defect prior to performing a free repair.
For the motor and control unit, the LG brand typically offers an extra warranty. The majority of manufacturing flaws are found in these units. Since the modules are installed by hand, the business always considers the impact of human error and is prepared to resolve any issues that may arise from a manufacturing mistake.
The warranty is easy to lose
You must closely adhere to the manufacturer’s recommended operating procedures for the equipment in order to repair it under warranty. First and foremost, a certified technician must install the washing machine and connect it to the communications network. Because they do not follow this point, many customers are unable to rely on free service.
Without giving it a second thought, the owners install the machine quickly, either on their own or with the assistance of an uncertified master who learned on their own. The warranty then expires right away. Equipment connection needs to be done carefully, following all regulations, and with a service center specialist present.
Make an appointment with the LG service center to have the washing machine installed by a qualified technician in order to satisfy the requirement. All required documentation attesting to the caliber of the installation will be given to you by the specialist performing the connection.
Free service will no longer be available to the buyer if
- the installation of the machine was not carried out by a specialist;
- the washing machine was not connected to the outlet directly, but through an extension cord;
- products not intended for automatic washing were "spinning" in the machine;
- there have already been attempts to repair the machine on your own, accompanied by partial disassembly of the case;
- when starting the washing machine, the transport bolts were not removed from it;
- the requirements for transportation and storage of the unit were violated;
- force majeure circumstances occurred (fire, flood, etc.);
- the warranty card was filled out incorrectly;
- the machine was used for business purposes.
Only washing equipment that was imported into the nation through authorized channels is covered by the guarantee. Every piece of equipment needs a certificate of compliance. To avoid finding an unlicensed device, it is crucial to ask the seller for any accompanying documentation.
Genuine LG washing machines are identified by a unique "EAC" or "ΠΡ" symbol.
If the nameplate containing the automatic machine’s name and serial number is broken, the manufacturer has the right to refuse warranty repairs. As a result, keeping an eye on the information sticker’s state is essential.
In conclusion, LG’s 10-year warranty on washing machines represents a major commitment from the company and provides customers with priceless peace of mind. LG’s confidence in the robustness and dependability of their products is reflected in this extended warranty, which gives customers peace of mind that any significant problems will be resolved well beyond the typical coverage period.
Customers stand to gain from this in the form of increased confidence when purchasing high-quality appliances in addition to possible cost savings on repairs. Having the assurance that the manufacturer will stand behind its product for ten years makes choosing a product more secure and well-informed.
Although it’s crucial to go over the details of the warranty and any conditions that might apply, LG’s 10-year warranty is a solid representation of their dedication to providing excellent products and satisfying customers. It’s a feature that distinguishes LG in a crowded market and emphasizes their commitment to creating durable, dependable washing machines.