It can be concerning if your washing machine begins to make strange noises or if you see that the drum is moving more than it should. One of the machine’s most important components, the drum, can cause major damage or even break the appliance completely if it comes loose.
This post will walk you through the typical causes of the drum coming off, how to find the issue, and what you can do to fix it. The first step to restoring your washing machine to functioning order is identifying the problem, regardless of whether you’re comfortable working with tools or would rather hire an expert.
Your washing machine may experience severe problems such as loud noises, subpar washing, and possible machine damage if the drum comes off. In order to avoid more issues and maintain the smooth operation of your washing machine, it must be fixed right away.
- Reasons for drum displacement
- We clarify the cause of the malfunction and eliminate it
- Video on the topic
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Reasons for drum displacement
Should you suspect a skewed drum, run a fast diagnostic on the washing machine right away. Turn off the "home assistant" and begin your inspection. What should I do in this circumstance?
- Open the hatch, scroll the drum manually, swing it left, right, forward, backward. If a strong backlash is noticeable, the tank has really shifted. Perhaps the bearings have broken, which led to this problem.
- Start the "Spin" mode, setting the maximum permissible rotation speed of the "centrifuge". A breakdown will be indicated by a loud hum, grinding, the sound of the drum beating against the walls of the tank. Worn shock absorbers or broken bearings can be the cause of the skew.
- Manually spin the drum. If it moves with difficulty, making unusual sounds, we can talk about a breakdown. The malfunction can be caused by a slipped drive belt. Another probable cause is damage to the drum crosspiece.
Make sure to check the rear of the tank during the diagnostic process. Should you notice any wear or rusty streaks on the plastic, your broken bearings and leaky seal are the root of the drum’s "issues."
The following are the general reasons why the drum is skewed most frequently:
- breakage of the crosspiece;
- damage or wear of the drive belt;
- change in the shape of the shaft;
- wear of the bearing unit;
- breakage of dampers or suspension springs.
It is best to avoid taking a chance and not use the washing machine if it appears that the drum has come off. You are capable of doing your own equipment diagnostics. We’ll advise you on where to look first and how to get the "home assistant" back in working order.
We clarify the cause of the malfunction and eliminate it
First things first. Once you’ve determined that the drum is warped, you must "cut off" each potential source of the issue one at a time. It is advised to perform the check in a simple to complex manner. You should check the drive belt first. To carry out this:
- pull the power cord of the machine from the socket;
- remove the back wall of the case by unscrewing all the screws that fix it (for some models of washing machines, you will first have to remove the top cover);
- assess the condition of the belt.
It should ideally be stretched tightly between the motor and the drum. Reinstall the belt if it has come off. Purchase a new belt if the rubber band is found to be torn. Make sure to pay attention to the washing machine’s model and serial number when purchasing parts.
Once the drive belt has been verified to be in working order, move on to inspect the shock-absorbing system. Broken springs are most likely to blame if the tank falls into the case. The tank is held in place by the metal spirals during washing and spinning, preventing it from falling off.
The washing machine’s drum will shift and malfunction if even one of the shock-absorbing springs breaks.
Usually, an upper and a lower spring pair hold the tank in place. Deconstructing the components shouldn’t present any difficulties. The "spiral" tip must be unhooked from the tank before it can be unhooked from the body. In the same manner, a new shock-absorbing element is installed.
The broken damper could be the source of the issue instead of the spring. The element’s front wall must be removed in order to disassemble it. The following will be the sequence of events:
- remove the top cover of the body;
- remove the lower false panel, behind which the garbage filter is hidden;
- pull the powder receptacle out of the machine;
- unscrew the screws holding the control panel;
- carefully, so as not to damage the wiring, put the "dashboard" on the washing machine;
- unscrew the bolts securing the front wall and unhook it from the body.
You can freely access the dampers in this manner. Their lower portion is bolted to the body, and their opposite portion is latch-fastened to the tank. Handle the clamps by unscrewing the screw. After that, take out the damaged damping element.
The next step is to replace the shock absorbers in their original location. To prevent the drum from coming off during the spin cycle in the future, it is crucial to firmly fasten the dampers. The tank will once more be supported by the shock-absorbing components, and the skew can be corrected.
| Problem | Solution |
| Drum is loose or rattling | Check if the washing machine is level and adjust the feet. If the problem persists, inspect the shock absorbers and suspension springs. |
| Drum not spinning properly | Make sure the belt is not worn out. If the belt is fine, the motor or bearings might need attention. |
| Drum making unusual noises | Examine the drum for foreign objects like coins or buttons. If nothing is found, the bearings might be faulty. |
| Drum appears off-center | Inspect the drum support structure. Tighten any loose bolts or screws. If the problem continues, the support rods or springs might need replacement. |
Your washing machine has a problem that requires quick repair when the drum comes off. Ignoring it can result in more harm and expensive repairs. Early detection of the symptoms, such as odd noises or swaying during a cycle, can stop the problem from getting worse.
With the correct tools and guidance, reinstalling the drum can be done yourself if you’re handy with do-it-yourself fixes. To prevent doing more harm, it’s always a good idea to bring in an expert if the issue seems too complicated or if you’re unsure.
In order to ensure that your washing machine functions properly for many years to come, regular maintenance and cautious use can help avoid these problems before they arise.
