You’re not the only one who has ever found themselves staring at an error code on your Candy dryer. Although these codes are intended to assist you in identifying and resolving problems, they can occasionally be unclear if you’re not familiar with their meanings.
By using these error codes to help you troubleshoot issues before calling a repair technician, you can save time and money. We’ll dissect the most frequent Candy dryer error codes in this post and offer clear explanations for each one.
Understanding what each code means will make it simpler to fix your dryer, whether the issue is with the drying cycle, temperature settings, or something else entirely. Let’s examine the most common error codes that you may run into and how to fix them.
- We will interpret the dryer codes
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We will interpret the dryer codes
An issue with the system is indicated by an error code that the device displays. To determine the type of malfunction you are experiencing, consult the equipment instructions and utilize them to interpret this symbol. You’ll be able to quickly ascertain what to look for during the diagnostic process thanks to this.
Sometimes a transient malfunction of the electronics in a Candy dryer results in an error. Therefore, wait to call a technician or attempt to disassemble the dryer yourself if you see a code on the display signifying a malfunction. To "reset" an electronics malfunction, you must take the following actions:
- de-energize the “home assistant” and leave it turned off for 10-15 minutes;
- turn on the machine and restart the program.
You have a serious malfunction on your hands if the error does not go away!
Together, we will identify the type of malfunction that a given code represents and provide you with the necessary repair instructions. Typically, codes begin with a different letter. Errors beginning with the letters E (e) include:
- E01 (E1 / ERR 1 / ERROR 1). This code indicates that the dryer door is not locked. In most cases, the problem lies in the door locking device. A replacement is required here.
- E02 (E2 / ERR 2 / ERROR 2). This sign informs that the special tank is overflowing with water. A similar problem can occur when the dryer is not connected to the sewer.
- E03 (E3 / ERR 3 / ERROR 3). This code most often occurs when a blockage has occurred in the drainage system and water does not flow into the drain or special tank.
- E04 (E4 / ERR 4 / ERROR 4). A similar error occurs when the collection tank is damaged water. A leak may appear along with this code.
- E05 (E5 / ERR 5 / ERROR 5). When this code appears, it means that it is time to test the heating element or the triac that gives the command to turn it on. The malfunction often occurs because the heating element has failed. However, the problem may also be hidden in the electronic motor.
- E06 (E6 / ERR 6 / ERROR 6). The code appears when the circuits between the control module and the indicator board are broken. Because of this, the machine does not start working. To remove the error, you need to restore the power circuits.
- E07 (E7 / ERR 7 / ERROR 7). If you find this on the display, check the tachogenerator. The washing program stops when the motor starts to rotate quickly. This happens due to damage to the detector.
- E08 (E8 / ERR 8 / ERROR). This code occurs because the motor system is faulty. The reasons may lie in both worn motor brushes and in the tachogenerator. Such malfunctions can be fixed by yourself.
- E09 (E9 / ERR 9 / ERROR 9). If this code appears on the display, it means that the motor has stopped rotating. The problem is in the control unit, which does not give the required command. Because of this, the motor simply cannot rotate, and in this case, repairs are needed.
- E10 (ERR 10 / ERROR 10). A sign that the electric motor does not rotate. The most common reason for this phenomenon is a break in the power supply circuit in the program selector. But it would not be superfluous to check the connecting cables on the motor.
- E11 (ERR 11 / ERROR 11). Occurs when the machine stops drying things. This happens because the built-in drying system is faulty. The reasons can be different. Such as a failed drying heating element and a faulty temperature sensor, as well as clogged humidity sensor.
- E12 (ERR 12 / ERROR 12 / EC) or E13 (ERR 13 / ERROR 13 / ED). Indicates an incorrect configuration of the drying mode and occurs due to a faulty thermostat on the drying heating element. The reason may also be hidden in the control module. Try restarting the mode.
- E14 (ERR 14 / ERROR 14). A sign that the dryer is unable to dry things. The most likely reason is that the laundry has bunched up. Take out the contents of the drum, straighten the laundry and fold it back to dry again.
There are other mistakes in addition to the ones listed above. The letter F (f) is where they start. These codes are as follows:
- Indicates a critical error in the control module processor. You need to turn off the machine for 30 minutes. If the problem does not disappear after turning it on, feel free to call a technician.
- Represents an error in the heating system. Occurs because the contacts on the temperature sensor have oxidized. It is recommended to clean the heating element or replace the temperature sensor.
- If you see such a code, it means that the dryer is not rotating the drum correctly. The reason is a faulty tachometer. Because of it, the control module transmits an incorrect signal to the engine.
- The code indicates that the control resistor on the control board is faulty. The error occurs unpredictably: both before drying and after its interruption. In this situation, repair of the control board is necessary.
Your Candy dryer is attempting to alert you to a problem when it displays an error code. Knowing these codes can assist you in identifying the problem, whether it’s something as easy as clearing the filter or something more complex requiring expert assistance. Frequently occurring Candy dryer error codes will be explained in this guide so you can troubleshoot and restore optimal operation to your appliance.
Error Code | Meaning |
E01 | Dryer is not heating up properly. Check if the heater is working. |
E02 | Blocked filter or vent. Clean the filter and check the venting system. |
E03 | Water tank full. Empty the water tank to continue drying. |
E04 | Door not closed properly. Ensure the door is fully closed and latched. |
E05 | Dryer overload. Reduce the load and restart the dryer. |
E06 | Sensor issue. The moisture sensor might be faulty. Clean or replace it. |
E07 | Power supply issue. Check if the dryer is properly plugged in and the power supply is stable. |
You can save a ton of time and trouble by being aware of the error codes on Candy dryers. Understanding the meaning of each code will help you identify problems quickly and determine whether you can resolve them on your own or if you require expert assistance.
The user manual for your particular model should be your first stop when you come across an error code. This will offer thorough justifications and troubleshooting techniques. Many common problems can be fixed with easy tweaks or by cleaning the vents and filters.
It might be essential to get in touch with Candy’s customer service or a trained technician if the error continues after your attempts. In order to get your dryer back in working order as soon as possible, they can provide advice and repairs.
Keeping your dryer operating efficiently and extending its lifespan can be achieved with routine maintenance and paying attention to these error codes. You can prevent future, more serious issues by being proactive now.