The drum in the Candy washing machine does not spin

Your laundry routine may be disrupted if the drum on your Candy washing machine stops spinning. Not only is a broken drum annoying, but it also indicates that something isn’t functioning properly. It is necessary to fix the issue if the drum is not turning at all or is having difficulty finishing a full cycle.

This could be caused by a number of things, from a straightforward obstruction to a more significant mechanical malfunction. You can diagnose the issue and determine whether you need to hire a professional or if you can handle it yourself by being aware of the possible causes.

The common causes of a Candy washing machine’s drum stopping to spin will be discussed in this article, along with some useful advice on how to restart it. This guide will assist you whether you’re a seasoned do-it-yourselfer or just trying to save money on needless repairs.

Initial actions

In an emergency, what should you do if the machine stops? In such a circumstance, remain calm. First things first, make sure the power is off and take the cord out of the outlet. You then need to get ready to empty the water. Drainage occurs via the filter aperture. You must install a water-draining container of some sort opposite the hole. The laundry can be removed from the drum once the water has been removed.

When "diagnosing," you must determine the exact moment the stop happened. The laundry will just be damp and free of detergent residue if it happened while the spin was running. All the contents in the drum will be powdered if the jam happened while washing.

Once the laundry has been taken out, you can attempt to manually rotate the drum. In the event that the attempt fails, a foreign body or a broken part was probably the cause. If the drum spins with little effort, the electronic system is the issue.

And one more item. The housewife frequently overloads the drum, which can also make it stop while washing. If this is the case, try splitting the laundry into two loads and restarting the machine.

Modern washing machines are fitted with a sensor that keeps track of the weight of the loaded laundry. This information is shown on the monitor.

It is essential to examine the filter’s condition and look for pinching in the hoses before coming up with a "final diagnosis." Actually, there are a number of explanations for why the Candy machine doesn’t rotate the drum. We will need to examine each one separately.

Foreign objects in the tank

Frequently, as a result of the housewife’s negligence, foreign objects find their way into the tank and can suddenly stop the drum’s rotation. Serious damage can be easily caused by an object that gets stuck between the drum and the tank wall. Tank repair is a result of these malfunctions.

It makes sense to arm yourself with a flashlight and thoroughly inspect the drum in order to search for foreign objects. It’s highly likely that the unit’s stopping point will be identified as a button or something else.

Take care when removing the foreign object. Many items have the potential to accidentally enter the machine, and it’s not always possible to see them through the drum’s holes. You will need to partially disassemble the machine body in order to remove small objects.

Dismantling sequence

Partial disassembly algorithm appears to be a simple algorithm. The machine needs to be positioned so that it can be accessed from all sides in order to guarantee comfortable operation. Next, you must:

  • unscrew the bolts located on the rear panel and holding the top cover;
  • push the cover forward with some force and then remove it;
  • unscrew the fasteners that are located at the back and remove the back wall;
  • remove the wiring from the heater, loosen its nut, and push the pin inside;
  • very carefully remove the heating element.

Once it’s gone, a hole appears that you can use to keep looking for and getting rid of foreign objects. You can twist the drum to release any foreign objects that become lodged in the upper section, where they can be easily removed.

Bearing failure

A bearing failure may also cause the drum to stop abruptly. The integrity of the sealing cuff and the bearing, which can be quickly replaced, must be examined when the drum is disassembled.

The machine’s noise can be used to gauge wear; a worn bearing will grind, clank, or knock. Furthermore, when the machine is washing, it starts to vibrate a lot. All of this suggests that the bearing needs to be replaced because it is worn out.

It is acceptable to remove the bearing using homemade tools. Grease is pushed into the installation site after it has been disassembled. The washing machine must be disassembled in order to remove the worn bearing. It is necessary to have a common metalworking tool for this process. It is required to remove the dispenser, control machine, and front cover with its assistance. Before removing the parts and assemblies, the screws or plastic clips holding each block in place must be removed.

You can take off the top and back covers once the front panel and other assemblies have been disassembled. Next, take the counterweight out. All of this is required in order to access the bearing unit.

Dismantling the pipes—that is, taking out everything that gets in the way of the bearing unit and the tank-drum junction—is a must when disassembling the washing machine.

Remove the electric motor from the housing as soon as possible before removing the entire unit, including the drum and tank. It’s time to start disassembling the tank-drum unit. It is best to move the unit to the workbench after it has been removed. After that, take out the bearing, cuffs, grease, and replace the parts.

To avoid leaks, extra caution must be used when assembling the drum and a sealant must be applied to the joint.

Drive belt

The machine’s back wall must be removed in order to access the drive belt. The belt may come loose from the pulley while the machine is operating; in this case, it will be necessary to replace it and verify that the machine is operational. The belt may deteriorate during use, start to slip, and finally break. This part is subject to replacement in this instance.

Consideration must be given to the engine type when installing the belt in a standard location on a machine. It is highly likely that a V-belt is utilized if an asynchronous power unit is installed. Poly V-belts are installed if a collector motor is installed.

It is necessary to loosen the motor and move it slightly in the direction of the drum in order to install a V-belt. After that, put the belt on the pulleys and put the motor back in its starting position. Using the adjusting screw is required to tension the belt. A 5 mm sag is considered normal when pressing on the belt; the belt tension should be tight.

A poly V-belt’scross-sectionresembles a gear profile. The belt’s exterior is marked with the belt parameters. Replacing it follows the same procedure as changing a V-belt. A poly V-belt should have a lower tension force than a V-belt.

We pay attention to the engine

A situation occurs during operation when the wear on the brushes causes them to stop transmitting current to the power plant’s rotor. Consequently, eventually the engine will just cut off. As such, it’s imperative to regularly assess their state.

Crucial! It is imperative to utilize only brushes designed specifically for the installed model of the electric motor when replacing them. Changing out the brushes on the motor will eventually cause it to fail.

The back wall of the "home assistant" housing must be taken apart in order to inspect the "engine." You must unplug the machine from the power source before proceeding.

  1. Disconnect the motor from the wires approaching it.
  2. After pulling out the unit, lay it on its side so that the place where the brush is installed is on top.
  3. Unscrew the fasteners and pull the brush out of the motor housing.

When replacing worn-out brushes, keep the collector’s condition in mind. Scratches and carbon buildup occur on it during operation. Use "zero" abrasive skin or a hard eraser to get rid of them. Replace the worn-out brushes after removing them.

After assembly, put the cover back on, connect the wires, and move the engine back into position. Next, you must make sure the washing machine is operational. The washing machine can only be turned on after this.

Units of this class have extremely dependable engines; it would take a significant amount of effort for one to break. However, occasionally a winding short circuit or a wire break at the stator or rotor can happen. The machine functions normally in idle mode, but as soon as you load laundry into the drum and turn it on in operating mode, the protection mechanism trips and the house’s electricity is cut off. This is the first indication of a potential problem.

The machine produces a humming sound but the drum does not rotate when the wires are broken or shorted. In this condition, the engine is repairable; however, if a smell emanates from the power compartment upon activation, the engine will probably need to be replaced.

Use a multimeter or tester to examine the state of the power plant’s windings. The resistance of the neighboring lamellas needs to be checked; the difference shouldn’t be more than 5 Ohm. We check the winding’s resistance. One probe is installed on the unit, and the other is passed along the stator. It is normal if the resistance is as high as it can get. The resistance will tend to zero if they are broken.

Possible Cause Solution
Power supply issue Check if the washing machine is plugged in and if the circuit breaker hasn"t tripped.
Door not closed properly Ensure the door is fully closed and latched before starting the cycle.
Load imbalance Redistribute the laundry to balance the load inside the drum.
Faulty belt If the belt is broken or loose, it may need to be replaced.
Motor malfunction If the motor is faulty, consider contacting a technician for repair.
Blocked filter Clean the filter to ensure there are no obstructions affecting the drum"s movement.

The Candy washing machine’s non-spinning drum indicates a malfunction that requires repair. This could be caused by a number of things, ranging from a more serious mechanical failure to something as simple as an unbalanced load. A good place to start is by looking for obvious issues like a jammed drum, a faulty belt, or an overloaded machine.

But if the problem persists after performing these easy tests, it may be time to examine the motor, control board, or other internal parts. Over time, these components may wear out and require replacement or repair. It’s critical to deal with the issue as soon as possible to prevent future, more expensive repairs.

Consider contacting an expert if you don’t feel confident performing these repairs yourself. They are capable of identifying the problem and resolving it to get your washing machine operating again without causing any more harm. Frequent maintenance can also aid in averting future occurrences of these issues.

It can be annoying if the drum in your Candy washing machine isn’t spinning, but basic troubleshooting can usually resolve the problem. There are numerous potential causes of the issue, including a blocked pump, a malfunctioning motor, or a broken belt. By being aware of these typical causes and knowing how to fix them, you can restore your machine’s functionality on your own without hiring a specialist.

Video on the topic

Candy washing machine error E09. Candy washing machine does not spin the drum

The drum does not spin, washing machine repair

Candy washing machine error E08. The washing machine does not spin the drum

The engine does not spin. Candy washing machine repair. Two reasons. We repair it ourselves.

The washing machine drum does not spin. Candy cos 105D. DIY washing machine repair

The washing machine does not spin the drum. All the reasons why the machine does not spin the drum

The washing machine does not spin the drum

TAKE CARE OF THE CROSS, THE CANDY smart WASHING MACHINE STOPPED SPIN. The drum is jammed, solution

How often do you conduct maintenance of your washing machine (cleaning filters, drum, and t.d.)?
Share to friends
Ekaterina Vasilieva

Consultant on choosing household appliances. Working in a hardware store, I helped many customers choose washing machines that perfectly suited their needs. In my articles, I share recommendations and personal life hacks for choosing and using, so that it is easier for you to make a decision.

Rate author
FAQ-Washer.com
Add a comment