Removing shipping bolts on a Candy washing machine

One of the first things to do before using a brand-new Candy washing machine is to remove the transport bolts. These bolts are crucial for maintaining the drum’s security and guarding against damage during transportation. On the other hand, while the machine is running, they can cause major problems if left in place.

If you’ve never done it before, the procedure could seem a little complicated, but it’s really very simple. All you require are the appropriate instruments and some direction. This post will guide you through the process of securely removing the transport bolts from your Candy washing machine so that it can run smoothly and trouble-free.

By following these guidelines, you can protect your washer from potential harm and guarantee that it operates at peak efficiency. Together, we will ensure that your appliance is properly configured and prepared for its initial cycle.

Why does the manufacturer use them?

A cardboard box with a foam frame is sufficient to safely transport a refrigerator, stove, or other household appliances, but it is insufficient protection for a washing machine. It all comes down to the unique design, which inevitably incorporates the "tank-drum" unit. These components are suspended and only held in place by the shaft, two dampers, and springs. This makes transportation more difficult but also aids in the washing machine’s ability to reduce vibration caused by centrifugal force during high-speed spinning.

The issue is that the "suspended" tank will bounce like a dummy on any uneven surface when it is transported over long distances and on poor roads. The machine’s body and adjacent components will sustain damage as a result of the drum striking it. In this situation, shock absorbers won’t be useful.

Bolts for transport are a different story. They assist in keeping the drum stationary so that the tank does not come into contact with the engine, body, or other parts. The washing machine can now be transported safely because of this protection.

Transport bolts are essential for the washing machine’s safe transportation because they secure the tank and guard against damage.

The Candy washer is fitted with standard bolts. These are long screws with three components: a plastic tip, a rubber gasket, and a metal spiral rod. The washing machine model determines the diameter and length of the fasteners, leaving only size variations.

It also varies in how many fasteners are used. The machine’s brand, the equipment’s dimensions, and the drum’s capacity all affect how many screws are screwed in. Two to four pieces are typically installed.

We find all the fasteners

The locations of the transport bolts are fixed, regardless of the machine’s brand. Their location is easy to figure out and predictable. There are just two choices available:

  • on the back panel of the case, if the machine is designed for front loading of laundry;
  • on the top cover or at the back, if the machine is of a vertical type.

The manufacturer lists the transport bolts’ number and location in the instructions, along with the guidelines and process for taking them apart.

The fixing bolts are typically screwed into the sides of the case from the back. But there’s no need to hazard a guess—it’sfarsimpler and quicker to determine the fasteners’ location by consulting the manufacturer’s instructions. The manufacturer lists the screws’ number and location in a special section along with a detailed breakdown of how to take them apart, complete with illustrations and explanations.

Dismantling the fasteners

Thus, the delivery of the washing machine to the residence has been accomplished. However, this does not imply that you have to start washing and removing the transport bolts right away. The machine must first "rest" for two to four hours at room temperature. During this time, carefully read the instructions and get ready to perform additional manipulations.

The washing machine is then "arranged" after that. Once the factory stickers have been carefully removed from the body, connect the utilities. We don’t start taking apart the transport bolts until after that. We take the following actions:

  • find a special key that comes with the equipment (if you don"t have one, use a 12 mm head or pliers);
  • grab the bolts one by one and loosen them by 3-4 cm;
  • push each rod in until it hits the wall (usually 2-2.5 cm is enough);
  • remove the rubber gaskets and remove the plastic tip;
  • plug the holes in the body with special plastic "plugs", pushing them until they click (they are also included in the Candy kit);

A unique key and "plugs" are included in the Candy washing machine kit to disassemble the transport bolts.

It is not necessary to discard the transport screws after disassembly. It makes more sense to store the bolts along with the warranty card, instructions, and other technical papers in a secure location. All of this will be useful if the equipment is later transported or resold. Recall that it is highly advised against transporting washing machines without first repairing the drum because doing so could endanger the machine.

Why is spinning with bolts dangerous??

Using transport bolts to start the washing machine is forbidden. The explanation is straightforward: the engine will attempt to spin the fixed drum by increasing speed when the washing program is activated. After the shock absorbers and springs absorb the initial blow, the shaft jams, the bearings sustain damage, and the cylinder begins to strike the housing’s walls and surrounding components, causing damage to everything in its path. The washing machine will suffer more severely—up to and including "fatal outcome"—the longer it "works" under these circumstances.

Many people start the washing machine with a fixed drum and forget to remove the bolts, despite verbal instructions from sellers and written warnings in the instructions. Here, it’s critical to identify your error as soon as you can and break the pattern. The following signals are used by the machine to alert users to danger:

  • strong vibration of the body during the first rotation of the drum, especially during rinsing and spinning;
  • "jumping" around the room;
  • noise, grinding and rumbling.

Starting a washing machine with transport screws is not covered under warranty; instead, the user is responsible for covering the cost of repairs himself.

After observing the machine’s alarming behavior, you must finish the cycle right away by either pulling the power cord out of the socket or using "Stop" to stop the program. Make sure you get in touch with the service center and request that a specialist determine the extent of the damage. If things work out well, you might only receive a warning or have your shock absorbers replaced; if not, you might have to purchase a new machine. Free service is not something you should expect because this breakdown is not covered under warranty.

Step Description
1 Locate the transport bolts at the back of the machine.
2 Use a wrench to loosen and remove each bolt.
3 Pull out the bolts and the attached spacers.
4 Cover the holes with the plastic caps provided.
5 Store the bolts for future use if needed.

The first step in making sure your Candy washing machine works properly is to remove the transport bolts. These bolts shield the machine during transit, but if left in place, they may seriously harm it when it’s in use.

The procedure is simple: find the bolts at the back of the machine, unscrew them with a wrench, and don’t forget to put the supplied caps over the holes. Keep the bolts securely stored in case you need to move the machine in the future.

By taking a few minutes to do this correctly, you can prevent needless repairs and help your washing machine last longer. It’s a straightforward but essential step that guarantees silent and efficient operation from the beginning.

Before using your Candy washing machine for the first time, make sure to remove the transport bolts. Although leaving these bolts in place can result in loud vibrations, machine damage, and poor performance, they also secure the drum during transport. With just a wrench and a few minutes of your time, you can ensure your washer runs smoothly and silently right away by doing this easy task.

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Dmitry Kuznetsov

Technical consultant and blogger. I have always been passionate about technology and enjoy learning how various equipment works. On this site I share my knowledge about washing machines, offer advice on caring for them and talk about new products on the market.

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