Candy washing machine does not heat water

It can be annoying and perplexing when the water in your Candy washing machine stops heating. This problem goes beyond a minor annoyance; it can compromise the quality of your laundry, resulting in less than perfectly clean clothes. Restoring the functionality of your appliance requires knowing why it’s broken and how to fix it.

Your Candy washing machine may not be heating water for a number of reasons. These can be anything from small problems that you can take care of on your own to larger issues that might call for expert help. You can choose the best course of action by determining the root cause.

We’ll look at the typical causes of this problem in this post and walk you through the troubleshooting and repair process. You’ll discover helpful guidance to assist you in getting your machine back up and running again, regardless of whether the issue is with a broken heating element, a broken thermostat, or something else entirely.

Possible Causes Solutions
Heating element failure Replace the faulty heating element
Thermostat malfunction Check and replace the thermostat if needed
Wiring issues Inspect and fix any damaged wires
Control board problem Repair or replace the control board
Incorrect settings Ensure the wash cycle is set to use hot water

Is there really a problem?

It appears that the heating element is broken if the machine’s water does not heat up. It isn’t always the cause, though. Frequently, there isn’t even a breakdown occurring. Therefore, it is advised that you perform a brief investigation before disassembling the washing machine.

Candy washing machines’ individual washing programs do not automatically assume that the water is heated.

Thus, check which washing program is currently active first. It’s possible that an algorithm that doesn’t assume water heating has been chosen. In case you are uncertain about the mode you selected, switch on "Cotton 60" and watch the automated device in action.

Candy from today’s candy allows you to change the program’s default settings. Occasionally, the buttons stop working, leading the user to believe that the washing temperature has been raised when, in reality, it has not. You will need to use the control panel and reactivate the mode in order to verify the quality of the cycle settings. There was a common "glitch" in the system if the machine heated the water.

When removing cold laundry from the washing machine, many users mistakenly believe that the water is not heated by the machine. Actually, a last rinse takes place in cold water. Thus, this does not suggest that there isn’t any heating.

To see if the water in the washing machine is heated:

  • select any high-temperature mode (for example, "Cotton 60");
  • activate the cycle;
  • wait 20-30 minutes;
  • touch the door glass;
  • assess the degree of heating of the hatch – the glass should be warm.

Just warm will do; it doesn’t have to get extremely hot. If the hatch door’s glass is still cold 30 minutes after turning on the high-temperature washing mode, there are clearly issues with the heating system. In this scenario, the machine will need to undergo diagnostics. Let’s investigate what component failures may result in the washing machine acting in this way.

A malfunctioning heating element, thermostat, or wiring problem is probably the cause of your Candy washing machine’s inability to heat the water. By being aware of these possible issues and knowing how to resolve them, you can ensure that your laundry is as clean and fresh as it should be while also saving time and money on repairs.

The most likely malfunctions

It is not advisable to use a washing machine that is not functioning properly. As a result, there’s no need to put off diagnostics. If not, the "home assistant" will be a total failure and the situation will only get worse.

A self-diagnosis system was built into modern chemotherapy; it fixes the issue, breaks the cycle, and alerts the user right away.

It is simpler to determine what happened to the automatic machine in this instance. It suffices to use the instructions to interpret the error code that the washing machine has issued. The management will specify which malfunction is being reported.

Candy machines that lack a self-diagnosis feature keep operating, wiping out objects in cold water. Here, customers start to speculate about possible heating issues when they pick up dirty items at the exit.

The most common reasons why Candalous washing machines quit warming the water are:

  • malfunctions of the heating element (usually the heater is covered with a thick layer of scale, which disrupts its thermal conductivity, sometimes the reason is a short circuit of the element);
  • breakdowns of the press -start (water level sensor does not inform the module about the fullness of the tank, the “brain” of the machine does not give a command to heat the liquid);
  • cliffing of the wiring connecting the heating element with the control board (the circuit is opened, because of this the heater cannot work);
  • damage to the temperature sensor (incorrectly working thermostat will transmit incorrect readings to the module, as a result of which the water in the tank may not heat up);
  • the failure of the main control module (the breakdown of the resistor, which is responsible for the connection with the heater or the discharge/oxidation of the contacts).

Most of the time, you can take care of it at home by yourself. The electronic module will only need to be repaired with the assistance of a service center specialist. Once you’ve made the decision to act on your own, follow the directions exactly and keep in mind the safety measures.

The heating element is guilty

In most of Russia, the water is too hard. Few users clean their washing machines from scale on a regular basis; many overlook this necessity. Limescale consequently builds up on the machine’s internal components. This is the primary cause of the heating element’s malfunction.

A thick layer of scale covers the washing machine’s tubular heater, preventing heat transfer and causing the element to burn out.

At home, you can inspect the heater. You will require a multimeter in order to diagnose the heating element. Make sure the washing machine is fully de-energized before starting to disassemble the housing. Next:

  • close the shut-off valve responsible for the water supply to the machine;
  • move the washing machine away from the wall (you will need access to the rear of the housing);
  • remove the back wall of the washing machine;
  • find the heating element, it is located under the tank.

You should take a picture of the wiring diagram before starting to disconnect the terminals. This will assist you in avoiding errors when reassembly is underway. Additional actions

  • reset the heater wiring;
  • turn on the multimeter, switch it to resistance measurement mode;
  • set the tester to 200 Ohm;
  • place the multimeter probes against the heater terminals;
  • evaluate the readings on the screen of the measuring device.

The multimeter should normally read between 26 and 28 ohms. In the event that the tester display reveals one, the heater has an internal break. A zero in the element denotes a short circuit. It will be necessary to replace the heating element since it cannot be fixed.

The heater body is examined for damage if the resistance readings are within normal limits. Turn the tester to buzzer mode to accomplish this. The multimeter probe should then be pressed up against the heating element. A malfunction exists and the part needs to be replaced if the device beeps.

A Candy washing machine model requires the purchase of a new heating element. Purchasing original components is preferable. The old heater needs to be taken out as well. Deformation of the protective gasket can complicate disassembly by increasing its volume and obstructing the element’s removal. The following will be the order of events:

  • treat the rubber gasket with WD-40 cleaner;
  • wait 15 minutes;
  • disconnect the temperature sensor;
  • unscrew the central nut, remove the bolt holding the heating element;
  • gently rocking the heater, pull the element out of the "nest".

Make sure the seat is free of dirt and scale before adding a new heating element. It is also preferable to reach inside the hole with your hand and clear out all the accumulated debris. The heater should then be inserted into the "nest" and secured with a bolt and nut. After that, join the wiring and thermistor. After that, put the automatic machine’s body together and perform a test high-temperature cycle.

It can be annoying if your Candy washing machine isn’t heating the water, but the first step in resolving the problem is figuring out the potential causes. Determining the precise issue will save you time and money, whether it’s a malfunctioning thermostat, heating element, or wiring issue.

It’s a good idea to perform some basic maintenance yourself before contacting a professional, such as making sure the machine is plugged in correctly and that the settings are correct. Some of the easier fixes might be manageable for you if you’re comfortable doing repairs yourself. To prevent more harm, it is advisable to speak with a trained technician for more complicated problems.

Frequent maintenance can also aid in averting future problems similar to this one, such as filter cleaning and descaling cycles. Maintaining your washing machine will ensure that it keeps functioning well and spares you the headache of unplanned malfunctions.

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Alexey Volkov

Specialist in service and repair of washing machines. My work has taught me to understand all the intricacies of the device of this equipment. On this site I share my knowledge about how to properly care for a washing machine to extend its service life, and what to do if problems arise. My goal is to help you avoid common mistakes and save money on repairs.

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