The red castle on the Samsung washing machine is burning

It can be confusing to see a red lock symbol on your Samsung washing machine, particularly if you don’t know what it signifies. This icon typically shows up when there’s a problem that needs to be fixed before the machine can resume its cycle.

The red lock typically signifies that the child lock feature is engaged or that the door isn’t closed all the way. These are typical issues that are simple to resolve at home.

This post will walk you through the process of figuring out what’s causing the red lock symbol and how to fix it so your washing machine can function normally again.

Does the red lock indicate a breakdown?

There’s no need to panic if a red lock on the screen burns while using the Samsung washing machine. This is just a housewife’s notice that the car door is blocked because laundry is being done. The door will remain blocked for a few minutes after the "home assistant" ends its shift, at which point the locking mechanism will automatically be removed and the lock indicator will turn off.

What should be done if the hatch is open and the Samsung machine does not erase, or if the key or the castle shines or blinks continuously? In this case, the light will stay red and the device might not even react when you press the buttons. This is a serious indication of a malfunctioning household appliance, so you will need to do a thorough diagnosis and possibly repair.

When a Samsung washing machine displays a red lock icon, it usually means that a safety feature is activated or the door is locked while the machine is in use. This can happen when the washing cycle is running or if the child lock is engaged, blocking the door from opening until the cycle is finished or the lock is turned off manually.

Disable the locking function

When the Samsung washing machine door won’t open, there’s no need to start repairs yourself or contact a service center specialist. First things first, confirm that the child protection feature—a unique feature of contemporary gadgets that locks all buttons during washing, including the hatch opening button—is turned off.

The Samsung washing machine’s lock can be unlocked by depressing the start button for five seconds, which will reboot the machine and disable the "Child Lock" feature.

The red lock on the display may continue to light or blink in rare instances where restarting the system is ineffective. If this occurs, adhere to these guidelines:

  • de-energize the Samsung washing machine;
  • wait 10-15 minutes;
  • reconnect the device to the power supply and turn it on.

Usually, the problem should be resolved by these manipulations. It will need to be checked more thoroughly if it still does not go away.

The machine hatch cannot be opened

Disconnecting the equipment from the power source and waiting should typically resolve malfunctions because it removes the block from the hatch and gives the user another chance to open it. In this instance, the door hook may not have returned to the typical "Open" position, which is why occasionally the UBL fails to remove the lock. Debris entering the bimetallic plate area within the hatch locking device may cause this. The hatch will then need to be opened by you, carefully so as not to break anything. You have to take several steps in order to accomplish this.

  • Disconnect the equipment from the power supply.
  • If possible, move it to a spacious room so that nothing interferes with restoring the operability of the device.
  • Remove the top cover of the case.
  • Put your hand with a thin screwdriver down behind the front wall of the washing machine in the area of ​​the UBL, which is located to the right of the hatch handle.
  • Feel the plastic latch of the hatch locking device and try to move it to the left.

Don’t give up if you try a dozen times without success to release the Samsung washing machine hatch hook; it might not work the first time. Just be patient and keep trying.

There is another way to release the door in addition to this one for opening the hatch. All you’ll need for this is a flat screwdriver or nail file, and some strong, thin thread. The steps are as follows:

  • using a screwdriver, push the thread into the hole between the CM body and the door, as if you were putting a thread on the door of a Samsung machine;
  • having put the thread on the hatch from the side of the lock, you need to carefully pull the ends of the thread, which will provoke the opening of the lock under the resulting pressure.

In order to prevent further damage to the equipment, you will need to call a technician to your home if none of the methods worked to unlock the "home assistant" door. In this situation, a specialist can perform a precise diagnosis and resolve the issue—possibly even without the need for costly repairs. Compared to unintentionally breaking the device while attempting to fix it, this is far preferable.

Problem Red lock icon appears on the display
Cause Door is not closed properly or there is a problem with the child lock feature
Solution Ensure the door is fully closed; if the child lock is on, turn it off by holding the relevant button for a few seconds

It’s essential to comprehend the red lock symbol on your Samsung washing machine in order to solve problems fast and efficiently. This icon usually denotes a door lock issue, which can interfere with the machine’s ability to function.

You can frequently fix the problem on your own by following the suggested troubleshooting steps, which include checking the door and making sure it’s closed correctly. It might be required to refer to the user manual or get in touch with Samsung support if the issue continues.

By keeping an eye out for these signs, you can avoid potential damage and preserve the functionality of your washing machine. Having knowledge about common problems, such as the red lock symbol, will help your laundry routine function properly.

Video on the topic

Samsung washing machine gives an error, replacing the lock

Samsung washing machine Lock lock error .

The key is on the washing machine. Reasons and how to turn it off?

The lock is on the washing machine. Reasons and how to turn it off

How to reset the lock of the EcoBubble Samsung washing machine! The wheel and buttons do not respond, 5 sec solution

How often do you conduct maintenance of your washing machine (cleaning filters, drum, and t.d.)?
Share to friends
Ivan Petrov

Engineer by education. I enjoy understanding technical specifications, comparing different models and testing new products. My experience allows me to share useful information with you to help you choose the perfect washing machine for your home.

Rate author
FAQ-Washer.com
Add a comment