Malfunctions of Zanussi washing machines

Zanussi washing machines are a popular option in many homes because of their reputation for dependability and efficiency. But just like any appliance, they occasionally have problems. Knowing the typical problems that can happen with Zanussi washing machines can help you find and potentially fix these problems on your own, regardless of how big or small the issue is.

The most common problems are those that involve spinning, draining, and making strange noises when the machine is operating. Frequently, simple causes like blockages, worn-out components, or electrical malfunctions can be connected to these problems. You can save time and money by being aware of the common symptoms of these malfunctions, as some issues can be resolved on your own without the need for expert assistance.

In this post, we’ll examine the most typical issues plaguing Zanussi washing machines and offer helpful advice on how to fix them. This guide will help you figure out what’s wrong and what steps to take to fix your machine, whether you’re dealing with an unresponsive device or a cycle that won’t seem to end.

Although Zanussi washing machines are renowned for their dependability, problems can arise with them over time, just like with any other appliance. Common malfunctions include issues with filling, draining, or spinning; these are frequently brought on by wear-out parts, malfunctioning pumps, or blockages. By being aware of these problems and knowing how to solve them, you can help your Zanussi washing machine last longer by saving time and money.

What breakdowns do you have to deal with?

Based on the data provided by service centers, it appears that Zanussi washing machines typically malfunction in specific locations and models. The truth is that this manufacturer possesses a number of components and parts that are deemed the most vulnerable because of flaws in the development process or the conditions in Russia. We are discussing the drive belt, heating element, UBL, and filling and drainage system.

• Filling and drainage system. Like all vehicle machines, Zanussi is not designed to work with water of too poor quality. In Russia, the water supply is often oversaturated with salts and impurities, which settle as a coating on the electric heater and other units of the machine. The provided filtration systems are not enough, they become clogged with lime and rust. If the user does not install additional filters and does not use softeners, then hoses, pump, intake valve, impeller and nozzles clog and create problems.
• UBL. The Zanussi hatch locking device is not of high quality: the part is unfinished and often breaks. This is the fault of the manufacturers, which, coupled with careless operation, leads to periodic malfunctions.
• TEN. In these machines, the heater quickly becomes covered with scale, since an unimproved coating composition of the tubular part is used in production. The components "attract" limescale, which results in overheating of the element and its subsequent failure.
• Drive belt. The rubber used in the drive is not elastic and durable, due to which it stretches, breaks and flies off faster. You can prevent a breakdown by assessing the condition of the rim every three months. If stretching or ruptures are noticed, it is necessary to change or tighten the element.

Failure of the drive, UBL, and heating element are common Zanussi flaws.

The following causes of Zanussi breakdowns are thought to be common. Other system issues also exist, but these are primarily the result of the user failing to pay attention to the washing machine’s operating instructions.

Waiting for the breakdown to become apparent by ending the cycle and other unpleasant "symptoms" is not necessary. It is preferable to routinely inspect the machine’s "pain points" and keep an eye on the display. As a result, the error codes on the contemporary Zanussi self-diagnostic system frequently alert the user to impending issues.

List of common errors

The "brains" of modern Zanussi machines are control boards that can record system failures and alert the user to them via error codes. The factory instructions contain a complete list of all the combinations that are shown on the display. In the event that the machine lacks a screen, self-diagnosis functions through the indicator.

Error codes E11, E12, E21, and E22 typically illuminate more frequently on Zanussi. Let’s examine their meaning in more detail.

• E11. Problems with the set. Most likely, the water supply tap is closed. Another reason is weak pressure in the water pipe. E11 also lights up when the filter mesh is clogged and the inlet valve is broken. During diagnostics, the integrity of the hose is checked, the filter nozzle is cleaned and the resistance on the valve coil is rung. In the latter case, the indicator should be equal to 3.8 kOhm.
• E12. Problems with water inlet during drying. If the combination is displayed on the screen 10 minutes after starting the drying cycle, then the reason is in the inlet valve.
• E21. The drain does not function. The explanation is simple: waste water is not pumped out of the tank into the sewer. Problems with drainage are caused by a clogged drain filter or pipes, as well as a blocked pump impeller. The latter “diagnosis” is easy to make: the blades do not rotate freely, but are stuck. It is impossible to fix them, only to replace them with new ones.
• E22. Low water level during drying. Most likely, the condenser needs to be emptied.

You can concentrate on troubleshooting right away instead of checking the entire machine because of the self-diagnostic system. The most important thing is to use the user manual or factory instructions to correctly decipher the code.

Maintenance of the flow filter

One of the most frequent causes of a Zanussi washing machine not working is clogging of the filtration systems. It becomes impossible to fill with water or to drain in such a scenario. The inlet filter "suffers" more frequently, getting covered in dirt and limescale.

The breakdown can be easily fixed by simply washing the water pipe’s integrated filter. The filter mesh that is put in place where the machine body and inlet hose meet needs to be cleaned if it is missing. Here’s how we go about it:

Selecting better inlet filters that can soften tap water is advised by experts.

• remove the top cover of the washing machine by loosening the corresponding bolts
• look at where the inlet hose connects to the body
• find the mesh filter
• use pliers to remove the mesh from its seat
• clean the filter (sometimes you need a toothbrush or toothpick)
• fix the mesh in the "nest"
• assemble the machine in reverse order.

An identical procedure applies to DIY cleaning of the inlet filtration system on a Zanussi with vertical loading. It is important to realize that the machine’s garbage filter, which is situated in the lower right corner, frequently becomes clogged. Here, excessively filthy clothes are the cause as well as hard water. Along with the fabric, hair, threads, sand, family, paper, coins, and other debris find their way into the drum, causing issues with the pump. It is advised to clean the drainage system every three months for preventative measures.

Breakdown of the lock

On Zanussi, the UBL frequently malfunctions, particularly on the Aquacycle and Easyiron models. It is hard to determine if a negligent user or the manufacturer is more to blame for the malfunction. Occasionally, a malfunction in the control board causes the issue rather than the lock itself. But because the plastic clamps holding the hatch are so flimsy and weak, the washing machine owner’s slightest pressure on the hinges frequently results in their breaking. The electronic lock will instantly stop working if the mechanical lock survives.

Repairing the UBL is pointless as it is more cost-effective and simpler to swap it out for a functional one. A brand-new Zanussi lock typically costs approximately 1500 rubles. However, it is important to confirm that there is a breakdown before making the trip to the store and beginning repairs.

Here’s how to go about it:

• Open the hatch;
• Find two bolts near the locking mechanism that hold the UBL and unscrew them;
• pry up the outer clamp on the cuff with a screwdriver and loosen it;
• we insert the rubber into the drum;
• we put our hand into the resulting hole, feel the blocker and disconnect the wiring from it;
• we take out the UBL.

Subsequently, it is necessary to evaluate the blocker’s state on your own by looking for damage and using a multimeter to measure its resistance. In the event that the device is defective, we take a sample of the removed UBL and purchase a new one from the store. Subsequently, the apparatus is fitted into the housing in the opposite order as specified in the instructions.

Heater circuit

Across all brands, but particularly with Zanussi, the tubular electric heater is thought to be the most vulnerable component of the washing machine. Here, the coating applied to the heating elements is far from ideal, which frequently causes a rapid build-up of scale and other issues. In this instance, the washing machine indicates that heating the water is not possible by displaying the error code "E05" on the screen.

In order to examine and fix the heating element, you have to:

• turn the washing machine "back" forward;
• Remove the back panel by unscrewing the corresponding bolts;
• Find the "chip" of the heating element – located under the tank with two contacts and wiring;
• Touch the probes and measure the resistance.

A functioning heater ought to display 20–40 Ohms. "0"-closer numbers will suggest a breakdown. It is necessary to replace the heating element because it cannot be fixed.

In order to take out the heating element, you must:

• Unscrew the central nut;
• Press the pin inward;
• Release the connected wiring;
• remove the heating element.

It is advised to replace damaged parts with only branded alternatives. The control board will eventually fail or not last very long if you use third-party heating components.

Being aware of the typical issues with Zanussi washing machines can help you avoid wasting time, money, or aggravation. Even though these devices are typically dependable, problems resulting from misuse or normal wear and tear can still occur. Early symptom recognition allows you to take care of small issues before they become more serious and require expensive repairs.

Among the most common problems are drainage issues, issues with the door lock, and issues with the motor or drum. Frequently, these can be fixed with simple troubleshooting techniques like inspecting for obstructions, restarting the device, or changing worn-out components. To prevent more harm, it is advisable to speak with a qualified technician for more complicated issues.

The secret to extending the life of your Zanussi washing machine is proper usage and routine maintenance. Mistakes can be greatly reduced by following easy steps like changing the detergent, not overloading, and cleaning the filter. You can maintain the smooth operation of your machine for many years to come by keeping yourself informed about possible problems and their fixes.

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