Error E50 in the Electrolux washing machine

You’re not the only one if your Electrolux washing machine has ever displayed an "Error E50." It can be annoying to see this error code, especially if you don’t know what it means or how to resolve it. It’s imperative to comprehend this error if you want to promptly restore your washing machine’s functionality.

Error E50 usually indicates a problem with the motor or one of its parts. It could be a sign of an issue with the motor, its wiring, or the associated sensors. Despite the fact that this may sound technical, there are a few actions you can take to troubleshoot and perhaps even fix the problem yourself.

We will explain what Error E50 means and walk you through some doable solutions in this post. This guide will help you easily navigate the issue, regardless of whether you’re a do-it-yourself enthusiast or just want to understand the problem better.

Error E50 Electrolux washing machines display Error E50 when there is a problem with the door lock or latch. This error typically indicates that the door is not securely closed or there is an issue with the locking mechanism.
Possible Causes The main causes for Error E50 include a faulty door lock, a malfunctioning door latch, or issues with the door"s alignment. In some cases, the problem might also be related to a wiring issue or a failed control board.
How to Fix To fix Error E50, first check if the door is properly closed. Ensure that the latch is not obstructed and is functioning correctly. If the door appears to be fine, inspect the door lock mechanism and wiring for any visible damage. If necessary, replace the door lock or consult a technician for further diagnosis and repair.

Initial actions

You shouldn’t take the washing machine apart right away to check for a problem if the Electrolux shows the error code E50. This combination covers every issue in the complex, from the control fee to the tacracker. That being said, we "ask" the machine first. Pressing the "Start" button and the button next to it at the same time causes another code to show on the screen. It will be easier to understand the nature of the issue if we keep this in mind.

Error E50 can be fixed on your own at home or with assistance from a service center employee.

Rebooting the computer is another feature of the two-button method. There could have been a sudden system failure, in which case the unit’s operation was error-free. Turning the washing machine on and off is a time-tested method of restarting it.

A non-working drain is another typical issue that can cause the E50 combination to appear. Nearly all machine owners are aware of how to fix this issue: look for obstructions on the pump impeller, in the garbage filter, and in the drain hose. If the reboot and check don’t work, you’ll need to take additional action.

What causes the code?

You are unable to take no action; the issue at hand necessitates immediate attention, diagnosis, and repair. However, determining the proper "diagnosis" for the E50 error won’t be simple. The multiplicity of potential machine malfunctions is the cause of the difficulty:

  • short circuit of the control triac;
  • failure of the tachogenerator;
  • faulty motor;
  • problems with the control board.

Error E50 indicates issues with the control board, motor, and tachogenerator.

The type of malfunction will determine how big of a repair is needed. Usually, all that is needed is a fast and cheap replacement, but on occasion, the control board’s expensive firmware needs to be changed. It is advised to search for the issue in a stepwise manner, going from simple to complex, to avoid speculating. We examine the motor and Hall sensor first, then move on to the washing machine’s "brains."

Let"s check the tachogenerator

The tachogenerator is the first item on the diagnostics list. You have to locate the device first in order to inspect and, if required, repair it. There won’t be any issues because the Hall sensor is located on the motor shaft in every washing machine, regardless of the brand, model, or year of manufacture. There is an easy way for you to access the device.

  1. Disconnect the washing machine from the network, disconnect the drain and water supply hoses.
  2. Prepare screwdrivers and a multimeter.
  3. Unscrew the back panel of the case.
  4. Remove the drive belt.
  5. Find the electric motor.
  6. Pay attention to the small metal ring on the motor shaft – this is the Hall sensor.

It is necessary to remove the motor completely before removing the tachogenerator from it.

  1. Mark the wiring connected to the motor or fix all phases on the camera, otherwise there is a high probability of making a mistake in the connection during reassembly and burning the motor.
  2. Unscrew the screws holding the motor.
  3. With both hands, swing the motor from side to side, then quickly remove it from the seat. It is worth being prepared for the fact that the part is very heavy.

You can start the diagnostic process as soon as you have the engine and tachogenerator in your possession. Initially, we perform a visual examination to check for external mechanical damage and the fasteners’ dependability. Restoring the original balance is the solution to the issue when the terminal clamps loosen or the contacts come off.

If everything appears to be in order, a multimeter test is necessary. There are two methods for conducting the test. In the initial scenario, we configure the apparatus to measure Ohms, then disconnect the contacts and attach the probes to the exposed contacts. The numbers on the display are then examined; if a value between 60 and 70 ohms is shown, the sensor is functioning correctly.

Measuring the current produced by the tachogenerator is an additional choice. This can be accomplished by turning on the multimeter’s "Voltage" mode, attaching the probes, and manually accelerating the engine. The Hall sensor is operational if the value within 0.2 Volts shows on the screen. If not, get a new gadget to replace the malfunctioning one.

It can be annoying to encounter an E50 error in your Electrolux washing machine, but you can effectively address the problem if you know what’s causing it. This error usually indicates a motor issue, such as a malfunction or a connection problem. If you identify the issue, you can usually fix it on your own without consulting an expert.

First, look around the motor for any obstructions or loose connections. Occasionally, a minor modification or tidying up can resolve the issue. Should the connections seem tight and the motor seem clear of debris, there may be a more complicated problem at hand, like a malfunctioning motor or an issue with the control board.

When standard troubleshooting fails to fix the E50 error, it might be time to call a technician. Expert repair services can correctly identify and resolve more complex problems, guaranteeing that your washing machine operates at peak efficiency.

To extend the lifespan and ensure optimal performance of your Electrolux washing machine, it is recommended to perform routine maintenance and promptly attend to error codes such as E50. By following these guidelines, you can be sure your appliance is operating at its peak efficiency.

An Electrolux washing machine’s E50 error code usually denotes a problem with the motor or one of its parts. There are a number of potential causes for this problem, including a broken motor, wiring problems, or a malfunctioning motor control module. In order to fix this error and restore proper functionality, it is necessary to check the motor connections, look for damage in the wiring, and possibly replace any defective parts.

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Alexey Volkov

Specialist in service and repair of washing machines. My work has taught me to understand all the intricacies of the device of this equipment. On this site I share my knowledge about how to properly care for a washing machine to extend its service life, and what to do if problems arise. My goal is to help you avoid common mistakes and save money on repairs.

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